News & Updates -

Brand New Release: Survey Add-On 4.0

Gravity Forms By Gravity Forms Published January 11, 2024

Gravity Forms Survey Add-On 4.0 Update

We’re pleased to announce an update to the Gravity Forms Survey Add-On. Version 4.0 of the Survey Add-On includes support for conditional logic…

  • Added support for conditional logic to Survey fields.
  • Fixed a bug that prevents Rank choices from being draggable on iPads.

Survey Add-On Conditional Logic

Version 4.0 sees conditional logic added to all fields in the Gravity Forms Survey Add-On.

While this functionality has long been a key feature of Gravity Forms, it hasn’t been available for all the survey fields that come with the Survey Add-On up until now.

The survey fields that are available once you’ve installed the Survey Add-On include the Likert scale, rank, and rating fields. You can view the Survey Add-On documentation for the full details.

Thanks to the update, going forward, you’ll be able to use conditional logic with all these fields.

Adding conditional logic to the fields on a net promoter score (NPS) survey is one way to use this new functionality. For example, if a user selects a low score from a rating field on the survey, conditional logic can be used to then show personalized follow-up fields that ask the user for more information on their response.

As the fields that ask for further information are hidden by default, your forms appear shorter and less daunting. This improved user experience should lead to higher survey completion rates.

Why Use the Gravity Forms Survey Add-On

Gravity Forms and its Survey Add-On are ideal for publishing surveys on WordPress websites.

Whether you want to get feedback on your products or services, carry out market research, measure employee satisfaction, or collect any other type of information from your audience, building your own custom online survey is a great solution and something that’s easily achievable with Gravity Forms.

Once you’ve installed the Survey Add-On, new fields are available through the form editor. These survey fields can be added to new and existing forms, giving users the ability to rank, rate, and provide feedback back in many other ways.

Survey results are easily accessible from the Gravity Forms area of your WordPress Admin. You can also use the Survey Add-On merge tags to include survey information in email notifications and confirmations.

You can see how easy it is to publish this type of form on your site in our guide to creating surveys with Gravity Forms.

For more information on the Survey Add-On specifically, check out the Gravity Forms documentation.

Note: The Survey Add-On is available with the Gravity Forms Elite license. For more information on the features and other add-ons available on this plan, check out the Elite license page.

Survey Add-On v4.0 Changelog

  • Added support for conditional logic to Survey fields.
  • Fixed a bug that prevents Rank choices from being draggable on iPads.
If you are an Elite Gravity Forms license holder, the Survey Add-On v4.0 can be updated in your WordPress dashboard, or downloaded manually from your account downloads page.