Gravity Forms Template Library —

Support Request Form Template

Streamline your customer support process with a form that captures everything your team needs to prioritize, assign, and respond efficiently.

Support Request Form

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Which product do you need help with?(Required)

Acme CRM

Nimbus Analytics

TaskPilot

What type of request is this?(Required)

Account Access

Billing

Technical Issue

Subject(Required)

Please enter a short subject line for your ticket.

Question / Issue(Required)

How can we help? Please describe the issue.

File Upload

Include any screenshots, logs, or documents that may help our support team resolve your request faster.

Max. file size: 64 MB.

Template features —

Collect support requests quickly and route them to the right team or person.

Get this form today

The testimonial form template is fully customizable using our intuitive drag-and-drop form editor.

Use built-in features like pagination and conditional logic to tailor your form to specific requirements.

Easily integrate this form template with all Gravity Forms Add-Ons including customer service platforms like Help Scout.

The File Upload feature enables applicants to upload CVs, resumes, covering letters, or other important documentation.

Embed and publish this template with ease on any page or post on your WordPress website.

You'll need a Gravity Forms Pro or Elite license to use the Help Scout Add-On.

Resources —

Check out other templates