Customer.io For Gravity Forms

Connect Gravity Forms to Customer.io

Seamlessly integrate Gravity Forms with Customer.io to automatically send form entries into your customer engagement workflows, enabling targeted messaging, segmentation, and automation from form submissions.

Automatically Add New Contacts to Customer.io

Send Gravity Forms submissions to Customer.io as new profiles (people) or update existing profiles with attributes like name, email, phone, and custom properties for enhanced personalization.

Trigger Campaigns & Message Workflows

Use Gravity Forms entries to trigger Customer.io campaigns, broadcasts, or journey workflows—leveraging event-based logic for email, SMS, in-app, or webhook notifications. :contentReference[oaicite:2]{index=2}

Custom Field Mapping

Map any Gravity Forms field—such as user preferences, product selection, date of sign-up, or behavioral inputs—to Customer.io profile attributes or event properties for precise data insights. :contentReference[oaicite:3]{index=3}

Conditional Logic for Targeted Submissions

Use Gravity Forms’ built-in conditional logic to send data to Customer.io only when specific criteria are met—like a certain form field value or service selection.

Manual or Automatic Sync

Choose whether form entries are pushed to Customer.io immediately upon submission, or manually via the Gravity Forms Entries dashboard for review before sending.

Submission Logs & Resend Options

Track each form submission, view status of sync to Customer.io (success or failure), and have the ability to retry sending entries that failed. Receive email notifications for any error communications.

Secure API-Based Integration

All data transfers are handled securely through the Customer.io API, ensuring safe and compliant data handling for customer profiles and engagement journeys. :contentReference[oaicite:4]{index=4}